Telemedicine and COVID-19

As the world continues its fight against the COVID-19 (Coronavirus) pandemic, Telemedicine (also referred to as Telehealth) has become a method for healthcare professionals to safely screen individuals who believe they might have COVID-19 prior to coming into a medical office and to treat patients who may require remote care for other ailments. Telemedicine is a safe and effective way to extend the delivery of health care. Using computers and smartphones, patients can consult with a doctor from the safety and privacy of their homes. We are committed to providing care to all patients by using Telemedicine, whenever appropriate.

Office Visits During The Pandemic

All HVA Medical Group locations are now open for in-person visits. We are carefully screening and disinfecting thoroughly. We have instituted many safety precautions, including required face masks and social distancing. For more information, click on our COVID safety page. To schedule a Telemedicine appointment, call an HVA Medical Group office.

What You Need For Telemedicine Appointments

To participate in a Telemedicine appointment, you will need one of these internet-connected devices:

  • Smartphone (Apple or Android)
  • Tablet (an iPad, for example)
  • Laptop or Desktop Computer with a Webcam and Microphone

Common Questions About Telemedicine

Here are some questions that individuals commonly ask about Telemedicine appointments.

Who conducts Telemedicine appointments?

All of the HVA doctors you normally see in our offices. Call an HVA Medical Group location to schedule an appointment.

Do I need to be a current patient?

No, we are seeing new patients via Telemedicine appointments. Find an HVA doctor now.

What can I use a Telemedicine appointment for?

In addition to COVID-19 symptoms, you can use a Telemedicine visit to cover new symptoms, a change in your condition, or questions about medications. If you are diabetic, you could review your blood sugars and your diabetes care. You can check on your preventive care and vaccination standings via Telemedicine. You can even have your surgeon take a look at how you are healing or new wounds.

Does my insurance cover Telemedicine appointments?

In light of the pandemic, many insurance companies have expanded their coverage for Telemedicine visits. Contact your insurance company to confirm your coverage.